Cash Flow Report Bug - Not Picking Up 100% of Transactions

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bseligson
bseligson Member ✭
in Reports (Mac)
I just hung up with very nice service rep, Miriam, and she gave me a case number 9032830. I categorize every payment and like knowing how I am spending money. Very helpful for budgeting, tax reporting, and researching prior purchases. I randomly find transactions that are not picked up. Specifically, I pay a vendor monthly for a service and found these 12 payments were not in my category Home Maintenance. If I run a different report, such as Transaction by Category, this vendor DOES appear. I also use Sub-Categories, and so I really need the Cash Flow Report. Note, I am on a Mac. I would love to have this issue resolved. it is distressing to wonder just what transactions I might be missing as I only find the issue randomly THANK YOU!

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  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @bseligson,

    Thank you for taking the time to visit the Community and telling us about your issue, though I apologize for the trouble you are experiencing.

    I took the liberty of reviewing your account and found that you are still running version 6.2.1. To start with, I recommend updating your program to the latest version release; 6.4.4, and see if doing so may help resolve the issue you are experiencing.

    To update your software, please navigate to Quicken > Check for Updates.

    I hope this helps! 

    -Quicken Anja
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