Saving category allocations in Check Pay

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feistmann
feistmann Member ✭✭
edited January 2022 in Paying Bills, Online Billers & Reminders (Windows)
If I make a Check Pay payment and memorize the Payee, it saves the categories. However, when I bring that Payee up in Check Pay for a future payment the list of categories is lost. If I enter the Payee in the Payee box of the account register, and then open the "Split Transaction" window, the category list is there, but if try to use Check Pay in the "Check #" window for the payment and then get the category list, it is gone.

Is there a fix?
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  • Quicken Anja
    Quicken Anja Moderator mod
    edited December 2021
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    Hello @feistmann,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    To start with, I suggest that you try validating and/or super validating your data file. However, I do recommend that you first save a backup file prior to performing these steps.

    Validate: 
    1. File
    2. Validate and Repair File...
    3. Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.

    Super Validate:
    1. File
    2. Hold CTRL + Shift and click Validate and Repair File...
    3. Super Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.

    Let us know how it goes!

    -Quicken Anja
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