Life time planning -- how to change assumptions

glkochanek
glkochanek Member ✭✭✭
edited March 2022 in Budgeting and Planning Tools (Windows)
I recently transferred to a new laptop and the download and account updates work but not the planning tool, When I try to change assumptions or what if's I get this pop up see screenshot)?

Answers

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    There is a new bug in R38.29 that causes this.
    See this discussion:
    https://community.quicken.com/discussion/7907730/where-is-lifetime-planner-tool-in-version-r38-29

    Signature:
    This is my website (ImportQIF is free to use):

    http://www.quicknperlwiz.com/

  • glkochanek
    glkochanek Member ✭✭✭
    Thank you for your comment -- I guess a fix will be forthcoming.

    Lifetime Planner still works on the old laptop -- What's interesting is I checked the Quicken release/build on the old laptop and it's the same as on the new.
  • glkochanek
    glkochanek Member ✭✭✭
    It's still not working -- how can I escalate this?
  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    edited March 2022
    glkochanek said:
    It's still not working -- how can I escalate this?
    Help -> Report a problem

    And contact Quicken Support:
    Contact Quicken Support

    Note also as @TLquickenSub posted in that thread, you should be able to go to the individual links to get thing entered.

    Signature:
    This is my website (ImportQIF is free to use):

    http://www.quicknperlwiz.com/

  • craighjustice
    craighjustice Member ✭✭
    I have same issue and waiting for new release
  • glkochanek
    glkochanek Member ✭✭✭
    This problem had gone away but it has recently resurfaced -- whats up??
  • craighjustice
    craighjustice Member ✭✭
    They say there's a level 2 ticket that's been open for a while. I keep calling on it for status - Ref 9267553. I need this functionality back desperately. I worked with QW to uninstall, Mondo patch etc yet do not resolve.
  • glkochanek
    glkochanek Member ✭✭✭
    I had this issue earlier this year and then it started working as it's supposed to. But all of a sudden it no longer works. Not sure what the issue i,!
  • Rocket J Squirrel
    Rocket J Squirrel Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited March 2022
    This is fixed in R39.23. Close Quicken, delete the hidden folder C:\ProgramData\Quicken\Cache, and then update to R39.23.

    Quicken user since version 2 for DOS, as of 2025 using QWin Premier (US) on Win10 Pro & Win11 Pro on 2 PCs.

  • craighjustice
    craighjustice Member ✭✭
    THANK YOU Rocket! I was on r39.23. Deleted the cache and it works now!!!
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