Quick Pay not working and see attachment: "Quick Pay Payments Not Available for this biller"

fw6322+
fw6322+ Member, Windows Beta Beta
Payment accounts are ok and two of my Quick Pay Billers are getting this message and they are updated showing the correct amounts and due dates. 

Did a Report a Problem about this issue.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @fw6322+,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    This is a known issue that has been escalated internally and is being worked on, though we do not have an ETA at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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  • UKR
    UKR SuperUser ✭✭✭✭✭

    Be sure to avoid late fees and penalty interest rates

    Are you about to be late with making your bill payment due to problems or unexpected delays in Quicken Bill Manager (Quick Pay or Check Pay) that can't be resolved in a timely fashion?

    While you're waiting for the problems to be resolved, to avoid missed payments I recommend you logon directly to the biller's website and authorize them to direct debit (aka PAC Draft, Autopay, APS, etc.) the next and perhaps all future payments from your checking account or a credit card. The biller will make an electronic debit on the due date and you don't have to worry about being late.

    In Quicken just record a scheduled reminder which does not execute as an online payment into your account register on or before the Due Date and before you download transactions from the bank or credit card containing the debit transaction. That will allow Quicken to match your register transaction to the downloaded data and not cause any further issues.

  • fw6322+
    fw6322+ Member, Windows Beta Beta
    This now working!!  3-23-22
  • Quicken Anja
    Quicken Anja Moderator mod
    @fw6322+ Thanks for the update! Glad to hear it is working for you now. :)

    -Quicken Anja
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This discussion has been closed.