Bill Manager payment question
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Dan Miller
Member ✭✭✭
I had scheduled 2 credit card payments for 4/4/22 with Bill Manager. Today the 2 transactions were no longer in my check register. How do I find the status of these payments that were scheduled to be made today?
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Answers
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Hello @Dan Miller,
Thank you for reaching out to the Community with your question.
Were these payments made using Quick Pay or Check Pay? Also, if you navigate to Bill & Income tab > Click the Gear icon > View History, do you see the payments in question there?
Please check back and let us know! Thank you.-Quicken Anja
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No payments in question are not shown in View History0
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Thank you for your response.
Were these payments made using Quick Pay or Check Pay? If Quick Pay, please include the name of each biller that was paid.
Thank you!-Quicken Anja
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Hi Anja,
American Express cc and Discover cc, they were both quick pay both submitted on 3/16/22 to be processed on 4/4/22. Since neither was processed yesterday should I assume they are lost in space and submit another payment so I don't get charged for late fees?
Thanks for your help,
Dan0 -
Thank you for the additional information.
I believe I have found both payments. Could you please verify that these are the correct amounts?- AmEx: $353.71
- Discover: $187.42
Both were scheduled on 3/16/22, however, the status on both shows "Canceled" as of 4/4/22 at 7:22 AM MST. Therefore, I would recommend resubmitting a payment for both to avoid late fees.
Apologies for any inconvenience! Thank you.-Quicken Anja
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Thanks Anja, I appreciate your help, have a great day0
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Absolutely! You're welcome, and you enjoy your day as well.
-Quicken Anja
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This discussion has been closed.