Changed my User ID online, now can't access my database

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Bobrpmpdx
Bobrpmpdx Member ✭
edited May 2022 in Signing in, Passwords, and Activation (Windows)
Changed my User ID at Quicken.com, now I can't access Quicken on my PC. Do I need to change the User ID on my PC database? And how do I do that?

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  • Sherlock
    Sherlock Member ✭✭✭✭
    Answer ✓
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    You should be able to cancel through the Quicken ID password prompts to open the Quicken file and reset the Quicken ID associated with the Quicken file to the appropriate Quicken ID: select Edit > Preferences..., Quicken ID & Cloud Accounts, and Sign in as a different user

Answers

  • Sherlock
    Sherlock Member ✭✭✭✭
    Answer ✓
    Options
    You should be able to cancel through the Quicken ID password prompts to open the Quicken file and reset the Quicken ID associated with the Quicken file to the appropriate Quicken ID: select Edit > Preferences..., Quicken ID & Cloud Accounts, and Sign in as a different user
  • Bobrpmpdx
    Bobrpmpdx Member ✭
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    That did the trick! Thank you!
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