Regularly Deactivating/Activating Online Downloads

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Hi,
Using R29.23 on Window 11 and about once every two weeks I must deactivate and reactivate online downloading services for accounts that no longer require a password stored in the vault. The other accounts, those requiring a password in the vault do not have this problem.

There is no indication of a problem outside of a lack of transactions being downloaded. After deactivating and reactivating the online downloads they start coming again.

This is happening across all accounts that do not require a password in the vault.

Anyone else seeing this and how does one make it stop?

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  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
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    Just so you know, the accounts that don't require passwords are Express Web Connect, and the reason they don't require a password is because the password is stored on the servers.  The ones that require passwords are Direct Connect.

    As far as getting Express Web Connect accounts to work correctly, sorry I can't help there.
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