Quicken crashes on startup

klerickson
klerickson Member ✭✭
Every time I start Quicken, it will crash right after I enter the PW. I get a crash report and the program shuts down. I have restarted the computer and loaded the Mondo update that I saw in another crash report. Any other suggestions?

Answers

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    edited May 2022
    Hello @klerickson,

    Thank you for contacting the Quicken Community, though I do apologize that you are experiencing this error with Quicken crashing upon startup. 

    I have located a discussion thread where a SuperUser was discussing steps to take when presented with this error. You may follow this link to access that discussion. 

    I hope this helps!

    -Quicken Jasmine

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  • klerickson
    klerickson Member ✭✭
    Thanks for the help, this solved the issue (restoring a back up data set).
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    Hello @klerickson,

    Thank you for updating us, I am happy to hear that restoring a backup helped you to reach a resolution!

    Please do not hesitate to reach out with any further questions or concerns!

    -Quicken Jasmine

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