How do I delete a pending transaction that was downloaded from my bank bill pay service?

Frank DM
Frank DM Quicken Mac 2017 Member
edited June 2022 in Registers & Transactions (Mac)
I set up a payment on my bank bill pay service and it downloaded to my quicken register. I cancelled the payment on the bank site but Quicken will not allow me to delete it from my register. It shows it as "sent" & "pending".

Best Answer

  • Frank DM
    Frank DM Quicken Mac 2017 Member
    Answer ✓
    I searched recent discussions and found the solution

Answers

  • Frank DM
    Frank DM Quicken Mac 2017 Member
    Answer ✓
    I searched recent discussions and found the solution
  • Quicken Janean
    Quicken Janean Quicken Windows Subscription Moderator admin
    edited May 2022
    Hi @FrankDM, I am sorry for any trouble you had with your downloaded transactions and thank you for reaching out to Community.

    I suggest reading this support article to see if this resolve the issue you are experiencing. If it does not, please let me know so I can further assist you. Thanks! 

    Quicken Janean

    Quicken Janean

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  • Frank DM
    Frank DM Quicken Mac 2017 Member
    The support article does not address this problem.
    this is how to do it:
    While holding the option key, right-click on the transaction and select 'Delete transaction.' You will be presented with additional options...

    "Delete Bill Pay Transaction
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