Splits in bill reminders show duplicated lines

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Anders Martinson
Anders Martinson Member ✭✭✭
edited July 2022 in Paying Bills, Online Billers & Reminders (Windows)
Pretty sure this is covered somewhere (and even addressed in the latest build) but I can't find it. Several of my bill reminders that are stored as splits have every line duplicated multiple times. I've had to delete the duplicated lines manually in the items that were auto recorded and then remove and rememorize the items for future use. What the heck happened with these?

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  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @Anders Martinson,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this. 

    If you haven't already, I suggest that you restore a backup that was saved prior to this issue occurring and turn off mobile sync to see if that may help. 

    Once you've restored the backup, please follow the instructions provided below.

    1. Navigate to Edit 
    2. Preferences
    3. Mobile & Web
    4. Turn Sync OFF. 

    I hope this helps!

    -Quicken Anja
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  • Anders Martinson
    Anders Martinson Member ✭✭✭
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    Easier to just delete the problem transactions in my register and recreate the reminders.
This discussion has been closed.

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