Account changes and lost transaction history

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WR10
WR10 Member ✭✭
edited July 2022 in Download, Add/Update Accounts (Windows)
My bank changed my account number and I had to subsequently change my login information due to fraud.

Now that I have gone through the "deactivate"/"reactivate"/"link account" steps, I have drastically reduced transaction data. I've lost like 95% of my transactions over the past several months.

Any ideas how to recover that data?

Answers

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @WR10, 

    Thank you for contacting the Quicken Community, though I do apologize that you are experiencing this issue.

    I recommend restoring from a backup that was created before you experienced the loss of data. You may follow this link for more information regarding restoring from backups. Please keep in mind that it is recommended to save a backup before proceeding with troubleshooting steps in the event that you would like to return to your original starting position. 

    Let me know how it goes!

    -Quicken Jasmine

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