Quicken screen covers up by password request

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Riibe
Riibe Member ✭
edited July 2022 in Signing in, Passwords, and Activation (Windows)
I had Quicken 2016. It may have been updated. I was running Quicken 2016 and loved it. Posted and printed things. No online anything. Suddenly on June 10 quicken wanted a password. I never had a password, and the password screen covers my Quicken screen. I have been unable to move the password request. I can not view the Quicken screen to see what the problem is. I was told that there was a subscription message.

Has anyone else had this issue?

Windows 10 - Quicken ??
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  • [Deleted User]
    [Deleted User] ✭✭
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    @riibe it sounds like you are being asked for your Quicken ID and Password, which is different than a Quicken data file password.  The Quicken ID and Password is required and is what you used to register for Quicken before you used it for the first time.  
  • splasher
    splasher SuperUser ✭✭✭✭✭
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    Do you have a recent backup to restore?  Have it make a copy (not overwrite) during the restore.

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

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