Slow Program Load on Win PC With 4.0 RAM

Jack14638
Jack14638 Member ✭✭
edited July 2022 in New to Quicken/Getting Started (Windows)
For the past 6 months, Quicken Premier Version R51-10 takes exactly 1 min and 40 seconds to load the program. The load must remain open all day long.
Thinking "slow-load" could be apps-in-the-background, I temporally shut them off and that didn't solve the problem nor has Tech Support!
Does anyone experience the same and/or have a clue why it's slowed since last update? I've been using this since its original start and have never seen this before.
Thanks
Jack
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Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭
    Hello @Jack14638,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    To start with, I suggest that you please try validating and/or super validating your data file. However, I do recommend that you first save a backup file prior to performing these steps.

    Validate: 
    1. File
    2. Validate and Repair File...
    3. Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.
    If the issue persists, proceed to Super Validate. If the issue is resolved after performing validation, then please disregard the instructions to Super Validate.

    Super Validate:
    1. File
    2. Hold CTRL + Shift and click Validate and Repair File...
    3. Super Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.
    Let me know how it goes!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    I used to run Windows 8.1 on a laptop with 4 GB RAM ... or should I say "crawl".
    The system performance without Quicken was barely tolerable. After loading Quicken, everything turned to "parking lot on the freeway at rush hour" ... progress at a snail's pace while the poor hard drive was running at 100% busy most of the time, just handling paging requests from Windows. The Task Manager was indicating a Memory usage of up to 96%.
    When I found a broken laptop of the same make and model, I cannibalized it and removed a 4 GB RAM chip from it, installing it in my active laptop.
    Result: Like night and day! Performance with 8 GB is now as good as can be. No more parking lot. The freeway runs at or above the speed limit. The systems runs fast, with little to no need for paging I/O. Quicken starts and runs fast and reliable.
    One thing I noticed over the last several Quicken version updates is that Quicken has gained weight noticeably. The Quicken task itself needs more memory to run, now using between 100 and 200 MB. And there are now 3 Rundll32 tasks using about 130 MB each that seem to come and go with Quicken.
    Recommend you upgrade your laptop to at least 8 GB RAM, more if possible, especially if you're running Windows 10 or 11.
  • skeleton567
    skeleton567 Quicken Windows Other Member ✭✭✭✭
    UKR,  my current laptop is 32gb ram, i9 64-bit version.  It runs Windows 10 Pro very well for me, and I use it for some fairly large databases using Microsoft SQL Server.  It makes sense that an 'all-in-one' application is going to suffer slowdown even with lots of computer power available.

    As I have cautioned before, when purchasing hardware, one needs to pay close attention to the specs.  I belive the latest Intel processor family is i11.  Many of the 'deals' promoted on hardware websites still have processors as old as the i5 versions which allows for the lower prices.  

    Another means to greater speed and response is to upgrade to SSD if your machine supports these.  My latest laptop has an internal SSD and a spare drive bay where I can put  a second if needed.

    However, even with this machine, I do notice delays when entering Quicken data while new or updated register entries are saved, with the register screen flickering for several seconds.  Another very slow process deleting transactions via the transaction report.  Deleting a group of transactions can be frustratingly slow, up to several minutes for each group deleted before the display is refreshed.

    As with any application handling data, the most critical factor in performance is probably the design of the data storage and retrieval.  If that is not good,  hardware becomes a secondary consideration.

    Ó¿Õ¬

    Faithful Q user since 1986, with historical data beginning in 1943, programmer, database designer and developer for 42 years, general troublemaker on Community.Quicken.Com
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