Accessing Cloud File on Local Laptop

Blawless
Blawless Quicken Windows Subscription Member
edited September 2022 in Errors and Troubleshooting (Windows)
I had a Mac with Quicken installed. I no longer have that computer. I've been using the Web version. I now have a Windows computer to use Quicken on again. How do I access my file via the cloud on the local computer?

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Blawless,

    Thank you for reaching out to the Community with your question, though I am sorry to hear about the trouble you have experienced.

    Unfortunately, data synced to the Quicken Cloud cannot be pulled into a new Quicken for Windows data file as the Quicken on the Web and Mobile apps only serve as a companion app and not a backup. The only way to restore data loss would be through restoring a backup file or since you're switching platforms, converting a Quicken for Mac data or backup file to a Quicken for Windows data file.

    For more information about the Quicken Cloud, I recommend reviewing this support article.

    I do apologize for not having better news to share with you! Thank you.

    -Quicken Anja
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