Bills and Income Changing Payee Information

John Wind
John Wind Member ✭✭
edited September 2022 in Paying Bills, Online Billers & Reminders (Windows)
The payee/biller payment information is being changed. As you can see from the image, the bill information for Ford Credit has been changed to Daughtridge Gas & Oil Company. I have confirmed that the payment information has been changed, if I send this payment it will go to the Gas Company not Ford Credit.

This is the third time this has happened, the first two times i did not catch it and it caused me a lot of heart ache. Think about it, you overpay the Gas Company and not the Auto Payment, try getting this mess straightened out.

[Edited Screenshot Title]

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @John Wind,

    Thank you for taking the time to visit the Community and telling us about your issue, though I apologize that you are experiencing this.

    It would be better suited for you to reach out to Quicken Support directly about this issue for further assistance and possible escalation if they see fit.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
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