Bills and Income Changing Payee Information
John Wind
Member ✭✭
The payee/biller payment information is being changed. As you can see from the image, the bill information for Ford Credit has been changed to Daughtridge Gas & Oil Company. I have confirmed that the payment information has been changed, if I send this payment it will go to the Gas Company not Ford Credit.
This is the third time this has happened, the first two times i did not catch it and it caused me a lot of heart ache. Think about it, you overpay the Gas Company and not the Auto Payment, try getting this mess straightened out.
[Edited Screenshot Title]
This is the third time this has happened, the first two times i did not catch it and it caused me a lot of heart ache. Think about it, you overpay the Gas Company and not the Auto Payment, try getting this mess straightened out.
[Edited Screenshot Title]
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Comments
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Hello @John Wind,
Thank you for taking the time to visit the Community and telling us about your issue, though I apologize that you are experiencing this.
It would be better suited for you to reach out to Quicken Support directly about this issue for further assistance and possible escalation if they see fit.
We apologize for any inconvenience! Thank you.-Quicken Anja
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