Barclays AAdvantage Aviator

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regracia
regracia Member ✭✭
Again I keep asking Bill & Income defaults to use QuickPay by CC company keeps saying NO you can not use any service to pay other that another Bank or Mail in other words NO with quicken.

What you say Quicken?

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  • Quicken Jasmine
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    Hello @regracia

    Thank you for reaching out to the Quicken Community with this question. 

    Are you attempting to use Quick Pay for a manual bill reminder? Could you please provide further clarification on what exactly is occurring?

    I look forward to your response. 

    -Quicken Jasmine

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  • regracia
    regracia Member ✭✭
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    No basically I am trying to use Quick Pay which shows on the Bill & income the same is happening with Bank of America quicken is so unreliable it useless Bank of America indicates I can use Quickpay after reviewing by last balance statement, then it indicates can not do it because the biller has not finished syncing after 5 day of getting my statement.

    Barclays indicates schedule payment but that say that last month and it fail so I got notice that it fail then I had to schedule payment directly with CC it incredible if I didn't check my email that day I would miss the payment and then occurring charges that is not a comforting situation.
  • Quicken Jasmine
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    Hello @regracia

    Thank you for providing more information. 

    For the first issue, I suggest you try to Review and Repair Online billers. However, I do recommend that you save a backup of your data file first (just in case). After that, please navigate to the Bills & Income tab and click on the gear icon on the top-right. Then, click on Review and Repair > Review and Repair Online Billers in the dropdown menu.



    For the second issue with Barclays, I was able to review the canceled payments internally and discovered an error message indicating that the payments are being blocked from going through by Barclays. You will need to reach out to them for further assistance. It is recommended to request to speak to a tier 2 agent or a supervisor as they are generally more familiar with third-party applications. 

    I hope this helps!

    -Quicken Jasmine

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  • UKR
    UKR SuperUser ✭✭✭✭✭
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    Be sure to avoid late fees and penalty interest rates

    Are you about to be late with making your bill payment due to problems or unexpected delays in Quicken Bill Manager (Quick Pay or Check Pay) that cannot be resolved in a timely fashion?

    Due to the complexity of the matter it can take apparently forever to identify and fix a problem. While you're fighting the Bill Manager windmill, waiting for the problems to be resolved, to avoid missed or late payments I recommend you logon directly to the biller's website and authorize them to direct debit (aka PAC Draft, Autopay, APS, etc.) the next and all future payments from your checking account or a credit card. The biller will do all the work for you and make an electronic debit on the due date and you don't have to worry about being late.

    In Quicken unlink the bill and just record a scheduled reminder which does not execute as an online payment into your account register on or before the Due Date and before you download transactions from the bank or credit card containing the payment transaction. That will allow Quicken to match your register transaction to the downloaded data and not cause any further issues.

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