VERY SLOW downloading from Bank of America on one of my files.

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JackS
JackS Member ✭✭
edited February 2023 in Download, Add/Update Accounts (Windows)
I have 8 accounts with BOA. When I do an update which includes BOA it may take 10-15 minutes to complete. It does it fine - but it throw a 501 error and says "Unable to update these accounts because of an error on the Quicken server" and each account is listed with "No transactions to review", but the accounts all report correctly with new transactions, when they are there. I tried Deactivating all 8 accounts and then reactivating them and it does the same thing. When I created a new Quicken file with these BOA accounts it works fine. How do I clear the error on this file? I have about 30 accounts and moving them all to a new file and losing the history is too painful.

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  • Quicken Anja
    Quicken Anja Moderator mod
    edited January 2023
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    Hello @JackS,

    Thank you for taking the time to report your issue here in the Community, though we apologize that you are experiencing this.

    Based on the issue you described, it would be better suited for you to please reach out to Quicken Support directly for further assistance and possible escalation if they see fit.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
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