Received latest update - mayhem

NickOfTyme
NickOfTyme Member ✭✭
One acct went from $500 to over $16,000 with downloaded transactions (already reconciled from a year ago. (142 transactions total) I have screen dumps. Obviously I did a system restore & am wrestling with that. I've been with Quicken FOREVER ... BUT...Any ideas?

Best Answer

  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    edited January 2023 Answer ✓
    Hi @NickOfTyme,

    My suggestion to you is to revert to a prior version of Quicken.  I would strongly suggest that you go back to version R44.28 which is a recent version that does not display certain problems - including the one you are having.  Here are instructions on how to do that:

    I suggest that you revert to a prior version - R44.28 -  by following these steps:

    1) Backup your Quicken datafile;
    2) Close out of Quicken; then copy the Link below and paste it into your browser

    https://assistant.quicken.com/patch/QW27.1.44.28MPatch.EXE?_ics=1668880738587&irclickid=~fe79Z649572XY5X2459d6XY36Y459cb5-ebgh9~21VNMKFzvojf8

    3) This will start the download of Quicken version 44.28 to your computer.
    4) Once the download of has completed - locate it (likely in your Downloads file). The filename is "QW27.1.44.28MPatch";
    5) Double click on it to install the download and once completed, restart Quicken.

    Let me know if you have any followups on this process and/or tell me how that all went.

    Please continue to monitor activity here in the Community to decide when you want to move to a more recent version.

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -

Answers

  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
    Please do HELP, About Quicken and tell us what BUILD of Q you've updated to.
    Also, for the account that you mention, have you changed the download method, say from Direct Connect to Express Web Connect?
    What bank/card/etc had that balance change?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    edited January 2023 Answer ✓
    Hi @NickOfTyme,

    My suggestion to you is to revert to a prior version of Quicken.  I would strongly suggest that you go back to version R44.28 which is a recent version that does not display certain problems - including the one you are having.  Here are instructions on how to do that:

    I suggest that you revert to a prior version - R44.28 -  by following these steps:

    1) Backup your Quicken datafile;
    2) Close out of Quicken; then copy the Link below and paste it into your browser

    https://assistant.quicken.com/patch/QW27.1.44.28MPatch.EXE?_ics=1668880738587&irclickid=~fe79Z649572XY5X2459d6XY36Y459cb5-ebgh9~21VNMKFzvojf8

    3) This will start the download of Quicken version 44.28 to your computer.
    4) Once the download of has completed - locate it (likely in your Downloads file). The filename is "QW27.1.44.28MPatch";
    5) Double click on it to install the download and once completed, restart Quicken.

    Let me know if you have any followups on this process and/or tell me how that all went.

    Please continue to monitor activity here in the Community to decide when you want to move to a more recent version.

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -

  • NickOfTyme
    NickOfTyme Member ✭✭
    To notACPA Version R46.12 Build 27.1.46.12 Windows 11 Home. I think I may have attempted to add it to the institutions that I do the One Step update (in the past) but found the institution had two-step auth or Quicken wanted to download all transactions since inception. Account is 14 years old. Anyway I stopped that process. I thought so anyway. It has begun asking to add the account again (CEFCU). I'd just like to end the add process.
  • NickOfTyme
    NickOfTyme Member ✭✭
    To notACPA I downloaded your link. When I started it, it said I was on R1 and listed all subsequent updates since giving me options to Update or Cancel.
  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    Hi @NickOfTyme,

    Take another look (assuming you actually took a first look) at my post above...

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -

  • Steven Green
    Steven Green Member ✭✭
    Patch R47.7 - feature absent (highlighting new transactions) and new problem (wrong price for securities).
    1) the feature to highlight new transactions is not present. The register preferences do not contain a Select Row Style option.
    2) The correct value for some securities in different accounts as shown in the Investing Portfolio overview has been replaced on start-up with new WRONG values. Sometimes wildly wrong -- e.g. $14.70 instead of the correct $1. Happnens only a few different securities but happens every time.-
  • NickOfTyme
    NickOfTyme Member ✭✭
    To Frankx: Yes I read your post. I downloaded the link and applied same. My thanks to you. The Help/About now shows 44.28 & all is quiet on the Western front. A One Step Update concurs & says 46.12 is available. (I'll sit on that awhile) My thanks again.
  • bkeating1954
    bkeating1954 Member ✭✭
    Hellon Frankx, I downloaded R44.28 and tried to run the update but I kept getting an error message that the server was not available. I keep getting a CC-506 error when I try to update one account group (one user ID and password) from Schwab, my other account group under a different user ID and password updates fine. What is up with Quicken? From what I read in this community, this has been an ongoing issue for some time.
  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    Hi @bkeating1954

    Sorry to hear you are having those problems.

    I would suggest that you first make a new backup of your Quicken datafile (just in case).

    Then, follow the instructions at this LINK, step by step.  Let me know how that goes.

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -

This discussion has been closed.