Xcel Energy - Qucken Bill Pay is not showing an amount due, I know there is a bill there.

jefflock
jefflock Quicken Windows Subscription Member, Windows Beta Beta
edited April 2023 in Paying Bills, Online Billers & Reminders (Windows)

I am using Qucken for Windows R47.15, Build 27.1.47.15. I know I have an Xcel Energy bill out there. I have tried refreshing the bill, and re-entering the user name and password. I still does not show the amount due.

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @jefflock,

    To start with, I suggest you try to Review and Repair Online billers. However, I do recommend that you save a backup of your data file first (just in case). After that, please navigate to the Bills & Income tab and click on the gear icon on the top-right. Then, click on Review and Repair > Review and Repair Online Billers in the dropdown menu.

    Once that is done, see if the issue still continues to persist.

    Let us know how it goes! 

    -Quicken Jasmine

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