T-Mobile Bill Update

Chris M
Chris M Quicken Windows Subscription Member ✭✭
edited April 2023 in Paying Bills, Online Billers & Reminders (Windows)

I'm using Quicken for Windows (Version R48.9 / Build 27.1.48.9) and some of my bill updates are not processing. This mainly affects T-Mobile. I added my online account, and Quicken has been saying for a month that it's still connecting to T-Mobile. I've tried deleting/re-adding and fixing the online billers, but to no avail. This happens with other billers from time to time, but it usually fixes itself. Is there a known issue with T-Mobile?

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Answers

  • Greg_the_Geek
    Greg_the_Geek Quicken Windows Subscription SuperUser ✭✭✭✭✭

    FWIW, I have the same problem with T-Mobile.

    Quicken Subscription HBRP - Windows 10
  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Chris M,

    Thank you for reaching out to the Community and telling us about your issue.  I'm sorry to hear you're running into this problem. From what I can see, there is a connection issue with TMobile. We don't currently have an ETA. In the mean time, you should be able to set up the bill reminder as a manual bill instead of an online one.

    Thank you.

    Quicken Kristina

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