My Quicken linked Schwab Investment/cash account recently deleted holdings

berndog4u
berndog4u Quicken Windows Subscription Member
edited August 2023 in Investing (Windows)

My Holdings went from 30 stocks/funds to 6 (including some from 10 years ago). My as-of date is today. In my cash account there are transactions for stock buys and sells but when you try and go to matching transactions there is none; these appear to just be cash transactions although they have the names of stocks in the transactions. Can I restore a single account from a backup file? I have had these two linked accounts in Quicken since 1997.

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Answers

  • Tom Young
    Tom Young Quicken Windows Subscription SuperUser ✭✭✭✭✭

    "Can I restore a single account from a backup file?"

    No, you can't do that.

    Have you tried logging out of Quicken, rebooting the computer, and looking at that file again?

    If that doesn't work then I'd first try Ctrl-z in the investment Account to see if that corrects thing. If that doesn't work then I'd try a validate or copy and validate.

    https://www.quicken.com/support/advanced-data-file-troubleshooting-correct-problems-quicken-windows

    And if it doesn't work t, and this just happened today, then opening the latest backup - hopefully from yesterday - probably is the best option

  • berndog4u
    berndog4u Quicken Windows Subscription Member

    Thanks for the suggestion. Tried that but didn't help. Have been working backwards through some backups. Found ones that had the correct balance but once opened and the it was synched with cloud the balance went down and holdings went from 30 back to 6 stocks. I'll try and contact Quicken on Monday. I had waited 2 weeks since noticing this and was pretty depressed. I should have reached out right away. Now I'm back to 7/6 and 7/1 dates.

  • retird
    retird Quicken Windows Subscription Member ✭✭✭✭

    @berndog4u said: I'll try and contact Quicken on Monday.

    Back when the Schwab/Quicken mess took place by the converting to EWC+ I contacted Schwab IT numerous times. They were very helpful.

    Windows 11 (2 separate computers)..... Quicken Premier.. HAVE USED QUICKEN CONTINUOUSLY SINCE 1985.

  • mshiggins
    mshiggins Quicken Windows 2017 SuperUser ✭✭✭✭✭

    Turn off cloud sync or reset your cloud. The sync is corrupting your restored backups.

    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the Quicken Windows FAQ list

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