AllyBank CC-800 error

System
System Member admin
edited September 2023 in Errors and Troubleshooting (Windows)

This discussion was created from comments split from:

Cannot download with Ally Bank

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  • ggranger3
    ggranger3 Quicken Windows Subscription Member ✭✭

    I also have been having connectivity issues for several weeks now, and only with Ally Bank, who says the problem is with Quicken. I get the following message from Quicken:

    image.png

    I go through the "Fix It" process, which temporarily restores the connection, but only until I close out of Quicken. Then the same issue and error message comes back the next time I open Quicken and do one step update.

    Any suggestions?

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @ggranger3,

    Thank you for reaching out to the Community and telling us about this issue.  I'm sorry to hear you're running into this problem. If you haven't done so already, I would recommend following the troubleshooting steps in this article on error CC-800.

    Thank you.

    Quicken Kristina

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