Navient Loans CC-505 Error For Multiple Days

Tammy Borgnis
Tammy Borgnis Quicken Windows Subscription Member ✭✭✭
edited October 2023 in Errors and Troubleshooting (Windows)

I have been getting a CC-505 error for my Navient student loan account for the past couple of days (along with my Elan Financial Services credit card but that's a known issue).

Can someone at Quicken please comment on this? Is this related to the other ongoing CC-505 issues? Thanks.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Tammy Borgnis,

    This error message is typically caused by a temporary issue on your bank's servers and will usually self-resolve within 24 hours.

    However, since you mentioned that you have been experiencing this for more than 24 hours now, please take a moment to review this support article for troubleshooting instructions to try.

    Let us know how it goes!

    -Quicken Anja
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