IRA Account register shows a Security Value, yet Holdings shows no securities in account

varlene
varlene Quicken Windows Subscription Member ✭✭✭
edited November 2023 in Registers & Transactions (Windows)

I have an IRA account that is cash only. Each quarter, I just post a miscellaneous income or expense to match the value shown on the statement. Quicken, however, is showing a security value at the bottom, but there is no security shown in Holdings, never been a security associated with the account, so I haven't the foggiest idea where it got this number from, which is added to cash value making the total account value incorrect. Has anyone seen this before or know a way to fix it?

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  • Johnrryden
    Johnrryden Quicken Windows Subscription Member

    I have the same problem. was this ever answered?

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @varlene and @Johnrryden,

    Which financial institution are you experiencing this issue with? What is the connection method? You can see the connection method by navigating to Tools > Account List.

    I look forward to your response.

    -Quicken Jasmine

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  • varlene
    varlene Quicken Windows Subscription Member ✭✭✭
    edited October 2023

    This was never set up as an online account. There are just manually-entered IRA cash contributions for several years plus a MiscInc or MiscExp cash transaction every quarter so that the account balance would match the balance on the quarterly statement.

  • varlene
    varlene Quicken Windows Subscription Member ✭✭✭
    edited October 2023

    @Johnrryden, I was able to resolve the issue. I have a 401k at the same institution that did not have the problem. So when I looked at the Tools > Account List mentioned by @QuickenJasmine, I noticed that I had reconciled my IRA today while I had never reconciled the 401k account. I know, out of habit from reconciling other financial institutions where everything is in a security without any cash, I stupidly entered $0 as cash value, so Quicken must have gotten confused, and made up a security value for the IRA account. I reconciled again using the correct 9/30/2023 cash value, and the security value became $0, which is correct. Hope this helps you too. Please do let me know.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @varlene,

    Thank you for coming back to share.

    We are happy to hear that you were able to reach a resolution!

    Please do not hesitate to reach out with any further questions or concerns.

    -Quicken Jasmine

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