Blank "Enter Quicken ID Password" prompt again

Mark Fertig
Mark Fertig Quicken Windows Subscription Member ✭✭✭
edited December 2023 in Signing in, Passwords, and Activation (Windows)

Launching Quicken Classic for Windows, I'm getting a blank "Enter Quicken ID Password" prompt about once a week now. It seems to clear up several hours or maybe a day later.

Screenshot 2023-11-03 084237.jpg

How can we work around this? Is there a fix?

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Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Mark Fertig,

    If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.

    1. Navigate to Edit
    2. Preferences...
    3. Quicken ID & Cloud accounts
    4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
    5. Follow the prompts to Sign Out
    6. Sign back in using your Quicken ID (email) and password

    Once that is done, see if the issue still continues to persist.

    Hope this helps!

    -Quicken Anja
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