Ameriprise OL-301-A Error

eneranch
eneranch Quicken Windows Subscription Member ✭✭✭
edited February 2024 in Download, Add/Update Accounts (Windows)

Getting this error when trying to One Step Update, I can log into my Ameriprise Accounts without issue.

Anyone have any suggestions ??

Ameriprise Error.JPG

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @eneranch,

    To start with, if you haven't already, I suggest you review this support article and try to refresh financial institution branding and profile by following the instructions provided below.

    1. In Quicken, select the Tools menu, then choose Online Center.
    2. Click the Financial Institution dropdown arrow and select the financial institution.
    3. Press CTRL+Shift while selecting Contact Info.
    4. Select one of the accounts associated with the bank from the dropdown list
    5. Select Financial Institution Branding and Profile from the list and click Refresh.
    6. Click OK and go online by clicking the Update/Send button.
    7. Attempt your online session again.


    I hope this helps!

    -Quicken Anja
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