"Due In" Filter in Bills and Income is Defaulting to 14 Days, Changes Don't Save

carlj07
carlj07 Member ✭✭✭✭
edited April 12 in Paying Bills, Online Billers & Reminders (Windows)

What is the latest on when this "fix" will finally be released?

This issue literally happened overnight (several months ago in 2023 after a version update), yet it took many months to finally get the issue "resolved", according to posts by the Quicken moderators. However, as of Dec 8, 2023 (the last post on the subject), the fix was yet to be released in an upcoming update and no further mention of when this fix will be released has been made since. It is STILL an issue/problem for a majority of us Quicken users and it would be appreciated to learn what is taking so long to release the fix and when we can finally expect it to be corrected. Thanks to the Quicken moderators for your understanding about our continued frustration with this issue!

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    edited February 17

    Hello @carlj07,

     Our teams continue to actively work toward a solution for this known issue. Any and all available information and updates will be posted in this Community Alert as they become available. As of now, there is no new information or updates available beyond what has already been posted in the Alert, nor do we have an ETA on when more info or a resolution will become available. Quicken's product development and escalation teams do not provide an estimate of when fixes will be completed and released.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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  • Quick92
    Quick92 Member ✭✭

    Come on, Quicken developers! This bug is almost a year old. It's got to be trivial to fix! (Ticket # 10330723, CTP-7072)

  • carlj07
    carlj07 Member ✭✭✭✭

    I concur! We were told it was "fixed" months ago and would be included in a future update. Several updates have happened since that announcement and the problem still remains. Either it is truly fixed or it is not. At least a detailed explanation for the lengthy delay in releasing the fix (if it is indeed fixed) and an anticipated release date for the fix would be appreciated.

  • Quicken Janean
    Quicken Janean Quicken Windows Subscription Moderator admin

    Hi All, We have a fix planned in R56. We do not have an exact date as this may change, but please stay tuned. Thanks!

    Quicken Janean

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