Bank downloads

amyk0311
amyk0311 Quicken Windows Subscription Member

Why can I no longer download transactions from my bank accounts? I get an error message that says "The feature you are trying to use is on a network resource that is unavailable:
I thought it was just one bank, but now it's happening with another bank.

Answers

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭

    Try resetting the problem account(s) on the Account Details → Online Services tab. Another user said that worked for them.

  • amyk0311
    amyk0311 Quicken Windows Subscription Member

    I don't download the accounts from within Quicken, I download them directly from the bank to import into Quicken. There is nothing to reset within Quicken.

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭

    Hmm, I see others complaining about the same thing. About the only thing I can suggest until they fix it is to see of going back to a prior version will fix it. On this web page they have the patches that include the older versions, just download the one you need and install it.

    https://www.quicken.com/support/reinstalling-and-patching-your-quicken-subscription-version-after-your-membership-has

  • Gerri Diviney
    Gerri Diviney Quicken Windows Subscription Member

    I am having the same bank transaction download problem. It started with the latest Quicken update.

This discussion has been closed.