Order number

nick99990
nick99990 Quicken Windows Subscription Member
edited June 2024 in Errors and Troubleshooting (Windows)

The application has too many issues for me to want to continue attempting to use it.

Graphical bugs, significant latency when syncing data from financial institutions, and a memory leak that was causing my system to crash.

When trying to submit a refund request the form requires an order number that is at no point provided throughout the purchase process or confirmation email.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @nick99990,

    I attempted to locate your order within our system using your Quicken ID, but was, unfortunately, unsuccessful.

    If you don't mind, could you please tell us the date your order was placed as well as the exact amount you were charged?

    Check back and let us know! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

This discussion has been closed.

Categories