Simplii Visa QFX downloads are unable to be imported (Q Win Canada)

As a Quicken US user, I can see that a financial institution exists named "Simplii Financial".
Googling it, I can see that this is a Canadian bank, part of CIBC

In your Quicken Canada, can you find Simplii using the Tools / Add Account process?
You must have a valid entry in your Canadian financial institution list (a file named fidir.txt) with the proper options specified to import QFX downloads.
I have no access to this list and can't check to see what's defined or if the entry is missing altogether.

Have you contacted the credit card's 800-number and asked for instructions how to download into Quicken Canadian version for Windows? Either download a QFX file from their website or download from within Quicken …

If you haven't done so already, I'd say it's time to call Quicken Support on the phone during posted hours of operation and request help. Let them do a screen share session with you to review the situation on your computer, to determine the nature of the problem and to figure out how to fix it. Do be sure to mention that you are using the Canadian version!

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See

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