Skip to content
  • Register

    • Paid for a renewal subscription but used my other email.

    Quicken Mac 2016 Member ✭✭
    in All Things Canadian (Mac)

    I have Quicken under my email "spt….". decided to renew my subscription because of the renewal adds. In error I paid under my other email address "mx." I paid the full amount. Now my Quicken app still runs the renewal adds under my acct "spt….." I guess to fix this is to change my payment to reflect the acct. "spt…..". For the life of me I cannot email Customer Support, they block it. I don't have US phone access. How can I resolve this, appreciate your help.

    Bill

    Comments

    • Moderator mod

      Hello @puppy11lv,

      Based on the issue you described, it would be better suited for you to contact Quicken Support directly for assistance. Our support agents will have the necessary tools available to resolve this for you, which, unfortunately, this channel does not.

      I have also sent you a direct message, , please navigate to the inbox in the top right-hand corner of the Community page and check your inbox.

      image.png

      Thank you!

      -Quicken Anja
      Make sure to sign up for the email digest to see a round up of your top posts.

    Welcome!

    It looks like you're new here. Sign in or register to get started.
    Sign In
    Register

    Welcome!

    It looks like you're new here. Sign in or register to get started.
    Sign In
    Register

    Quick Links

    Categories