Multifactor authentication failure with Trumark

RWM-JR
RWM-JR Quicken Mac Subscription Member ✭✭
edited August 2024 in Download, Add/Update Accounts (Mac)

I'm having trouble with adding accounts for Trumark and received notice that Multifactor Authentication Failed - invalid answer. I've signed out and signed back in, can access Trumark directly online, but cannot download account activity or add accounts.

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  • RWM-JR
    RWM-JR Quicken Mac Subscription Member ✭✭

    As of today, this remains an issue…it appears to be the multifactor authentication functionality.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @RWM-JR,

    When did this issue begin to occur? Are you receiving any error codes or messages? Are you aware of any changes made by Trumark regarding multifactor authentication?

    Let me know!

    -Quicken Jasmine

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