E*TRADE download error OL-295-A
I started receiving error OL-295-A this morning when trying to download from E*TRADE.
Comments
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I'm getting the same error this morning from E*Trade 08/28/2024. Schwab is doing fine so far.
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Hello @David Fash & @probizman1,
please refer to this error-specific support article regarding error OL-295.
Hope this helps!
-Quicken Anja
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[Removed - Rant]
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Update on my previous post….My E*Trade updates are now working. I just uninstalled the Windows update, that was installed earlier today, and now everything is fine.
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I am receiving the same OL-295-A error on my E*Trade updates. I followed the deactivate and activate recommendations and wound up with several erroneous entries and account balances that made no sense. I then restored my bacup and am back to where I was before with the 295 error. I see probizman1 uninstalled a windows update and I would rather not go that route. What does Quicken recommend for a fix on this issue?
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Curious as to why, out of my 9 connections to Quicken, only E*TRADE is failing?
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I agree with David Flash - my Quicken connections to 6 other institutions works just fine, only issue is with all 5 of my Morgan Stanley/E-Trade accounts. Reset account fails the same way. I am not willing to uninstall the last Windows Update to fix what appears to be a failure unique to the Quicken-E-Trade interface. . Seems like a Quicken-E-Trade interface issue that is beyond our ability to correct. Quicken Classic Premier patched to Version R58.9 HF1 (Aug 2024), Win 11 Home updates all current.
The old manual download of transactions works, but must manage the date range to ensure that previous downloads are not duplicated.
What to do?
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I'm having the same issue with Quicken E*Trade accounts only - E*Trade Bank account is working. Started 8/28.
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I am another not able to download transactions for any of my Morgan Stanley/E-Trade accounts. All other financial institutions are working fine. Interesting is that my banking account downloads from MS/E-Trade is working fine. And, I do not want to uninstall the Windows 11 update (that was installed yesterday.)
Is someone working on this issue??????
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I receive the same issue. All other accounts (including ETrade Bank) can be downloaded. Based on the post earlier about firewall settings, does ETrade Brokerage use a specific firewall setting that other accounts don't use?
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Hello All,
We will be forwarding this issue to the proper channels to have this further investigated. However, we request that you please navigate to Help > Report a problem within your Quicken program and submit a problem report with log files and screenshots attached in order to contribute to the investigation. It would also aid the investigation to include a sanitized file when submitting the problem report. A sanitized file is a data file that removes personally identifiable information so you can comfortably share this file with the Quicken team.
While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.
We apologize for any inconvenience in the meantime! Thank you.
-Quicken Anja
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This started happening to me too on 8/29. All my other accounts are behaving normally.
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Done. Hope it helps.
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i am getting same error , etrade, OL 295
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Hello All,
This is now considered a known issue and has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing. Please refer to this Community Alert for any and all available updates.
We apologize for any inconvenience in the meantime! Thank you.
-Quicken Anja
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This morning I called E*Trade…apparently what is occurring… E*Trade currently wants Quicken customers to MANUALLY download their Transactions, while supplying their positions only, changing the Quicken Tracking method from the Complete Tracking Method to Quicken Simple Tracking Method. Manually downloading transactions is a pain… we shouldn't have to add this to our day.
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Almost all of the investment accounts are in the same situation. That sux!
The best thing to do is disconnect and manually download [if available] or just enter the data yourself.
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I have the same issue. Unable to download E*Trade accounts into Quicken. No error number received though. The one step update dialog box simply shows that an error was received in red font and then the message disappears from the screen. I am able to manually download E*Trade accounts but this is cumbersome. All other financial institutions are downloading fine (Fidelity, Schwab, Interactive Brokers to name a few.) I submitted a problem report from Quicken but my data file is too large to send a sanitized copy.
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I have the same issue.
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Add me to those experiencing this issue. Would be perfectly happy to use a different data only type of download (COMPLETE data) - which a local credit union chose to switch to recently!
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It worked today.
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This issue seems to have been cleared up because it started working again for me on 8/31.
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