PNC CC-800 error

caslcarm
caslcarm Quicken Windows Subscription Member
edited October 2024 in Download, Add/Update Accounts (Windows)

On a Windows 11 machine and got the CC-800 error. I am able to add 2 out of my 6 accounts and no matter how many times I try of the different methods to add an account, I cannot add all 6 of my PNC accounts. I did report this to Quicken.

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  • David Fash
    David Fash Quicken Windows Subscription Member ✭✭
    edited September 2024

    I also started receiving a CC-800 error today on my PNC Card Services connection.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @caslcarm and @David Fash,

    If you've deactivated or deleted an account and then restored a Quicken backup file, you'll receive a CC-800 error. You can follow this link to access a FAQ that provides more information and troubleshooting steps. It is recommended to save a backup before proceeding (just in case).

    I hope this helps!

    -Quicken Jasmine

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