Bank of America will not update [Edited]
Today 9/15/24 my Bank of America accounts will not update. Anyone else having this problem?
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Yes, same issue here.
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This is the message I received after a one step update this morning:
"CC-800
It appears that one or more account(s) at Bank Of America-All Other States have been deleted. This could happen if you have restored from a backup file. You must add the account(s) to Quicken. Select Fix it to resolve this error. For more information see this FAQ."
Note: I did not restore my accounts from a backup. This seems to be either a Bof A or Quicken issue.0 -
Yep. That is the same message I received. I also did not restore my accounts from a backup.
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Same exact thing here.
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9:50 am - also getting this error
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Yes, had issues yesterday with Bank of America accounts updating. This was after Quicken updated to R58.14. Accounts updated without errors today, however, the balance shown in the register does not match the online or ending balance.
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same here. I'm not sure when the update came through, but I'm running R58.14. There are no other updates for me.
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Same here, not updating, telling me some accounts are disconnected.
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Same here using Quicken for Mac Version 7.9.1 (Build 709.54540.100).
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I cannot update my BOA account but I am getting CC-505 error. It worked yesterday.
Quicken Deluxe
Version 869.7
Build 27.2.69.7
Window 11 Home
Version 23H2
Build 22631.4169
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Hello All,
Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this.
We have forwarded this issue to the proper channels so that it can be further investigated. In the meantime, we request that you please navigate to Help > Report a problem and submit a problem report with log files, a sanitized data file, and screenshots (if possible) attached to contribute to the investigation.
While you will not receive a response through this submission, these reports will help our teams further investigate the issue. The more problem reports we receive, the better.
We apologize for any inconvenience! Thank you.
-Quicken Jasmine
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It works for me just now…
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Just tried it at 6:25PM. Still not working for me.
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worked for me this morning.
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Hello All,
We do now have an active alert regarding various error messages with Bank of America. You may follow this link to access that alert, which you can bookmark for all further updates.
I apologize for any inconvenience caused in the meantime.
-Quicken Jasmine
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I've had no issues - I only have a credit card with BOA
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Fixed
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Yes, from my experience with Quicken, this is expected behavior. I've come to expect that, from time to time, Quicken will fail to connect with various financial institutions.
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Quickens link above is saying this is resolved but Bank of America is still not downloading for me. No error message, just doesn't work. Its been an ongoing problem.
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Yes. I still get errors. Try fixing it per the instructions and still no go. The error keeps showing for Bank Of America Accounts.
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As of 9/21/24 it is working again.
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Hello All,
Who is still experiencing issues with Bank of America?
Let me know!
-Quicken Jasmine
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No longer having issues with updates, however, the register balance does not match the online balance, current balance or ending balance. It is showing a negative balance. I reconciled the account in August and the register balance was positive and matched the other balances. I've tried deactivating/reactivating accounts and validating accounts with no fix. How do I troubleshoot and get the register balance corrected?
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Worked for me today
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Not working, again, for me today.
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