"Please Check Internet Connection and Try Again" Error Message

bkeenan0
bkeenan0 Quicken Windows Subscription Member ✭✭
edited October 2024 in Errors and Troubleshooting (Windows)

I have a bank account that is not downloading data. I followed the recommended solution and signed out of the file. When I attempt to open the file I get the "Please Check Internet Connection and Try Again" Error Message. I have followed all the recommended solutions, including disabling my firewall. Nothing works.

What is the next possible solution? I'm running Windows 11 Home. I have Quicken Premiere.

Bryan

Comments

  • bkeenan0
    bkeenan0 Quicken Windows Subscription Member ✭✭

    I recalled that this happened once before and I called support. The support person instructed me to download a prior version of Quicken and install it. That worked. Based on this solution, I downloaded R57.25 and installed it. I was able to get the login screen to appear and Quicken now runs.

  • Quicken Anja
    Quicken Anja Moderator mod
    https://community.quicken.com/discussion/comment/20453182#Comment_20453182

    Hello @bkeenan0,

    We appreciate you returning to your post to update it and share the details of the solution that worked for you as it may help others experiencing the same.

    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

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