City National Bank (CA) - I get error message OL-393-A when I try to connect.

Hello @BillMonteSereno,

An OL-393-A error can occur for any of the following reasons:

• The Quicken account has some incorrect account information or is hidden.
• The Quicken account is activated for download, but the financial institution no longer has the account available on their server.
• The Quicken account has online bill payment activated, but it has not been signed up for at the financial institution.

You may follow this link to access a FAQ that provides more information and troubleshooting steps. It is recommended to save a backup before proceeding (just in case).

I hope this helps!