(withdrawn) Citibank CHANNEL_RESET_REQUIRED (FDP-390)

Paulecar
Paulecar Quicken Mac Subscription Member ✭✭
edited November 2024 in Download, Add/Update Accounts (Mac)

Despite posts to the contrary, I can confirm Citibank is still VERY broken. As of 3:30 p.m. EDT.

I was able to connect once, and all it did was REALLY mess up my data base.

MACOS 15

Version 7.9.1 (Build 709.54540.100)

Comments

  • Paulecar
    Paulecar Quicken Mac Subscription Member ✭✭

    Withdrawn…. second attempt worked.

  • mred2521
    mred2521 Quicken Mac Subscription Member

    What exactly is a "channel reset" ?

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @mred2521,

    "Channel reset" is the server error message. It means that the account(s) needs to be deactivated and reconnected. It is a good idea to backup your Quicken file prior to doing this.

    I hope this helps!

    Quicken Kristina

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  • samd
    samd Quicken Mac Subscription Member

    Deactivation of all Citi accounts and then reconnecting worked

This discussion has been closed.

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