Citi connection issue - connecting with one ID breaks the other

System
System Member admin
edited November 2024 in Download, Add/Update Accounts (Windows)

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CITIBANK Downloads Now Working

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  • TimJH
    TimJH Quicken Windows Subscription Member ✭✭

    No they're not. I still have the problem that signing on with one ID breaks the connection with the other.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @TimJH,

    Due to the nature of this issue, it is recommended that you contact Quicken Support directly for further assistance as they can walk you through troubleshooting steps in real-time and escalate the situation as needed.  The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    I apologize that I could not be of more assistance! 

    Quicken Kristina

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