CC-501 All accounts 11-17-2024

Member ✭✭✭
edited December 2024 in Errors and Troubleshooting (Windows)

Is there a temporary issue going on? All accounts returned CC-501. (error on the Quicken side server…)Tried a few times. First time took a while. Next couple attempts returned the same result but faster.

Also a couple of the bill reminders (Chase and Citi) now show yellow warning signs saying to fix the biller connection and are categorized as "Needs Attention".

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Comments

  • Quicken Windows Subscription Member ✭✭✭✭

    Same issue here cc-501 on all Express Web Connect accounts… Sent report to support.

    Quicken Classic - R62.16, Windows 11 PRO current on updates

  • Quicken Windows Subscription Member ✭✭

    Same here - geez Quicken

  • Quicken Windows Subscription Member ✭✭✭✭

    Try it now. I connected and downloaded transactions for all my accounts at 8:44a without issue.

    I come from an IT shop and we would do server maintainance on Sat-Sun mornings. That would give us a day to troubleshoot any unexpected difficulties before the start of the work week. Sometimes, due to unexpected difficulties, we were a little late getting all the servers back online early Sunday morning.

  • Member ✭✭✭
    https://community.quicken.com/discussion/comment/20461976#Comment_20461976

    Thanks RalphC but no change for me.

  • Quicken Windows Subscription Member ✭✭✭✭

    I have the same problem that began 11/17/2024. Occasionally in the past I have had 1 out of all my accounts return the error and I thought nothing about it expected it would resolve within a a few hours, no more than a day. But this AM, Schwab, Chase, Costco VISA, Discover, Sam's Club Synchrony, UBS VISA, and USAA Bank. That has never happened before. Interesting that all of my UBS accounts updated except their VISA card.

    It just seems like lately there have be more "surprises" with Quicken than ever before. I will try this PM, but this is not a good look.

  • Quicken Windows Subscription Member ✭✭
    https://community.quicken.com/discussion/comment/20461976#Comment_20461976

    Ralph - Not working either for me = 10am EST

  • Member ✭✭✭✭

    Worked for me earlier today (around 6:30am PST) and just now.

  • Quicken Windows Subscription Member ✭✭✭✭

    Happened to me this morning, too. But, I just checked again, and this time it completed correctly.

  • Quicken Windows Subscription Member ✭✭

    everyone


    I copied my file and reconnected all my accounts


    that worked


    something must have been corrupted

  • Quicken Windows Subscription Member ✭✭✭✭

    I just ran OSU and everyting worked. Must have been a temporary Quicken Server issue.

    Quicken Classic - R62.16, Windows 11 PRO current on updates

  • Moderator mod

    Hello All,

    I am happy to hear that this issue has been resolved for some of you. Is anyone still experiencing a CC-501 with Express Web Connect accounts?

    Let me know!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • Member ✭✭✭

    All good at 5:48 PM EST

  • Quicken Windows Subscription Member ✭✭✭✭

    Same here. Wonder what happened?

  • Moderator mod

    Hello @mrpaley1 and @Pat Marshall,

    Thanks for letting me know!

    Please report back if the problem returns.

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • Quicken Windows Subscription Member ✭✭✭✭
    https://community.quicken.com/discussion/comment/20462046#Comment_20462046

    Since this issue happens periodically, can you tell us what the cause/resolution was?

    Quicken Classic - R62.16, Windows 11 PRO current on updates

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