Manual backup reminders not working after today's update (R60.14)

Brad95X
Brad95X Quicken Windows Subscription Member ✭✭✭
in Errors and Troubleshooting (Windows)

Manual backup reminders not working after today's update (R60.14)

Any suggestions?

QWin Premier subscription

Best Answers

Answers

  • Jim_Harman
    Jim_Harman Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited November 29

    Sometimes the backup settings get changed when you update.

    If you go to Edit > Preferences > Backup, is the Manual backup reminder box checked and Remind me after running Quicken set to 1? If not, making those selections should get you a reminder every time you exit Quicken.

    Please let us know if those settings changed for you.

    QWin Premier subscription
  • Brad95X
    Brad95X Quicken Windows Subscription Member ✭✭✭

    The settings did not change, the manual back up reminder box is still checked and remind me after running Quicken is still set to 1… but when I close Quicken I do not get the reminder to back up as I always have in the past, it just closes.

    QWin Premier subscription

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Answer ✓
    https://community.quicken.com/discussion/comment/20464073#Comment_20464073

    Just curious … which method do you use to close Quicken?

    • Click the (should be red) "X" in the upper right hand corner
    • Press Alt-FX (or click File / Exit)
    • Press Alt + the "F4" key
    • Other?

    AFAIK, some of these methods may bypass the Backup (and Sync to Q cloud) processes.

  • Brad95X
    Brad95X Quicken Windows Subscription Member ✭✭✭

    The X in the upper right hand corner, same as I’ve always done the last 14 years

    QWin Premier subscription

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Answer ✓

    Please try the solution suggested here by @Quicken Kristina

    https://community.quicken.com/discussion/comment/20462014#Comment_20462014

  • Brad95X
    Brad95X Quicken Windows Subscription Member ✭✭✭

    Just updated to version R60.15 a few minutes ago and manual backup reminders are still not working… The settings did not change, the manual back up reminder box is still checked and remind me after running Quicken is still set to 1… but when I close Quicken I do not get the reminder to back up as I always have in the past, it just closes.

    QWin Premier subscription

  • Jim_Harman
    Jim_Harman Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Answer ✓

    @Brad95X did you try the solution from @UKR in the previous message?

    QWin Premier subscription
  • Brad95X
    Brad95X Quicken Windows Subscription Member ✭✭✭

    No, I’m just pressing control B for now to manually back up, but hoping quick and we’ll get it back to work the way it used to

    QWin Premier subscription

  • Jim_Harman
    Jim_Harman Quicken Windows Subscription SuperUser ✭✭✭✭✭

    I’m just pressing control B for now to manually back up, but hoping quick and we’ll get it back to work the way it used to

    It will probably help Quicken resolve this problem faster if you try the recommended fix and let us know if it works for you.

    QWin Premier subscription
  • Brad95X
    Brad95X Quicken Windows Subscription Member ✭✭✭

    @Jim_Harman , I just now tried the suggestion above from @UKR and @Quicken Kristina and it worked.

    QWin Premier subscription

Categories