Hancock Whitney Bank Not Updating on Quicken Web

I'm getting Care Code: FDP-101.
I'm a Quicken Mac user, if that makes a difference. I have no problems on my Mac, but on the Web and Mobile application I'm getting this error.
Comments
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Hello @knf423,
To start with, I suggest that you please try to reset the cloud again by following the instructions below. Doing so does not affect your data file or other Cloud Accounts (if applicable).
- Sign out of Quicken on the Web
- Navigate to the Quicken dropdown menu (in the Quicken desktop program)
- Settings...
- Mobile, Web & Alerts
- Use the toggle button on the left to turn Sync OFF
- Click Disable Sync
- Navigate to Connected Services
- Click Reset (click Reset again on the pop-up box)
- Once the Reset completes, navigate back to Mobile, Web & Alerts
- Use the toggle button on the left to turn Sync ON
- Click Enable Sync
Once that is done, go back to Mobile, Web & Alerts > Accounts
to select/deselect the accounts as desired, then click Update. Once that completes, sign back in on Quicken on the Web, and see if the issue still continues to persist.
I hope this helps!
-Quicken Anja
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Thanks! That appears to have solved the issue!
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Thanks for the update! I'm glad to hear that worked for you. 🙂
-Quicken Anja
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