Wealthfront not connecting as of today 12/17/24
Nothing has changed on my end and it wont connect says account not found
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Hello @christinaund,
I have taken the time to look further into the issue that you are experiencing and I can see that you are internally receiving an FDP-106 error. This error message occurs if you (or your bank) changed the account name at your bank's website or if your bank switched to a new account for you (such as for lost or stolen accounts).
I invite you to look over the instructions below in an attempt to resolve this issue. It is recommended to save a backup before proceeding (just in case). You can also find these troubleshooting steps as well as more information in this Support Article.
Step 1: Deactivate the account(s)
- Go to the Accounts menu and choose Hide and Show Accounts.
- Uncheck any accounts with this specific financial institution (FI) that are hidden in Lists.
- When complete, click on the account name for your account(s) in the Accounts toolbar in Quicken.
- Click the Settings icon in the bottom right corner of the screen.
- Select the Downloads tab.
- Click on Disconnect Account.
- Click Done. Do this on each account with this FI.
- Quit Quicken.
Step 2: Reactivate and link the account(s)
- Reopen Quicken.
- Go to Accounts > Add Account.
- Type the name of the financial institution, make the appropriate selection, then click Continue.
- Enter your login credentials and click Continue.
- When Quicken has returned all accounts discovered for this FI, very carefully LINK each of the found accounts to the appropriate account you already have set up in Quicken.
NOTE: This process will download 90 to 200 days of transactions, depending on your bank. If you find duplicate transactions in your account(s), you can delete these transactions from the account register.
I hope this helps!
-Quicken Jasmine
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still does not work says account not found
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I followed Quicken Jasmine's instructions carefully and still get…
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Hello @Jon McIntosh and @christinaund,
I have forwarded this issue to the proper channels to have this further investigated. In the meantime, could you please navigate to Help > Report a problem and submit a problem report with log files, a sanitized data file, and screenshots (if possible)?
Please let me know once you have done so!
-Quicken Jasmine
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Submitted problem report as requested.
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Thank you! This issue has been reported for further investigation, however, there is no current ETA. I will update this thread with more information once it is received.
Thanks!
(CBT-497)
-Quicken Jasmine
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I have submitted the problem yesterday and was told there is no resolution yet. And I have reported it to Wealthfront and they are clueless about it.
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great, thanks for staying on top of it Jasmine.
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Hello @christinaund and @Jon McIntosh,
There is now an active alert regarding various error messages with Wealthfront. You can follow this link to access that alert which I suggest bookmarking for all further updates and information.
I do apologize for the inconvenience that this causes.
-Quicken Jasmine
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Since about 12/17/24, Quicken has been unable to connect to Wealthfront. Windows 10 desktop. I deactivated and reactivated the account thru Quicken and set up a new app specific password. Still will not connect. Help needed.
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Hello @stgd,
We do currently have an active alert for Wealthfront, you can follow the link in my previous response!
-Quicken Jasmine
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I have a similar problem starting yesterday with Wealthfront and just submitted a problem too.
Quicken Classic Premier R60.15 on Windows10 now. I started with MYM (Managing Your Money) on DOS
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Hello @dhcernese,
Thank you for joining this thread and submitting a problem report!
-Quicken Jasmine
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My problem was resolved today. When I performed a 'reset', I could see it had the OLD app-specific password still in quicken even though I had entered a new one. I put the new one in and it worked.
Quicken Classic Premier R60.15 on Windows10 now. I started with MYM (Managing Your Money) on DOS
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I followed dhcernese and deleted my app-specific password and created a new one. All is well now, connects and downloads. I wonder if there is a "expiration" date for these passwords from some institutions? Jasmine, have you heard of this?
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This problem with Wealthfront appears to be re-occurring. Over the last several days I've fixed it by creating another app-specific password and then it stops working again after a day or two.
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Same as "quickeone" happened to me. Yesterday, created new app-specific password and it worked. Today, attempted connection and again received a "FDP-106" error message.
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Created another new app-specific password and tried again. It worked. Fingers crossed that it holds.
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same it worked for a day and now does not .
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and again, same for me…worked for a day and now not working again. Same "FDP-106" error message.
I'm not going to waste my time creating another app-specific password for it to work only for one day.
Quicken, please attend to this >1 week old issue. Thanks!
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and again again! worked for a day or so then stopped working today.
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Hello All,
Are you still experiencing this issue? If so, could you please navigate to Help > Report a problem and submit a problem report with log files, a sanitized data file, and attached screenshots (if possible)?
Let me know once you have done so!
-Quicken Jasmine
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Hello All,
This issue has been reported. Please let me know once you have submitted logs so that we can proceed with the investigation.
Thanks!
(CTP-11766)
-Quicken Jasmine
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It's working for January 6th, 7th and 8th updates. I will report and submit logs if issue returns.
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Hello All,
Please attempt to follow these instructions step by step exactly how they are written, please do not attempt to use the "fix it" button. Also, you do not need to create new app-specific passwords for this issue.
Please let me know if the issue remains.
-Quicken Jasmine
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Thanks for letting us know!
-Quicken Jasmine
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