T.Rowe Price not updating transactions since 01/23/2025

Janine C Hanson
Janine C Hanson Member ✭✭
edited March 5 in Download, Add/Update Accounts (Windows)

Anyone else having this issue?

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Answers

  • Janine C Hanson
    Janine C Hanson Member ✭✭

    Also won't let me reset any accounts in T.Rowe Price…

  • nmestanas
    nmestanas Member ✭✭✭✭

    What error messages are you getting?

  • Janine C Hanson
    Janine C Hanson Member ✭✭

    I did a restore from 1/23/25 and then updated One Step and that rectified the situation.

  • frogo999
    frogo999 Quicken Windows 2017 Member

    Also still having this issue, tried resetting accounts to no avail, still no transactions downloading for the last 30 days. submitted several reports but nothing. really questioning the 'value' of this product or support when it just keeps breaking stuff and no fixes.

  • jlynagh
    jlynagh Quicken Windows Subscription Member

    same.no transactions are being updated. need a solution

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello All,

    Thank you for bringing this issue to our attention.

    This issue has been reported for further investigation. In the meantime, could you please navigate to Help > Report a problem and submit a problem report with log files, a sanitized data file, and screenshots (if possible)?

    I do truly apologize for the inconvenience caused.

    (CTP-12202)

    -Quicken Jasmine

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  • mbinday
    mbinday Quicken Windows 2017 Member ✭✭

    Is anyone else having trouble with T. Rowe Price? My Feb 28 end of month transactions did not download. I downloaded a few times. Then did an account reset; no luck. Then turned online banking off and back on. Got a message that it was downloading the past 3000+ days of transactions; Feb 28 did not show up.

    I don't know what to do next. Other than manual enter for now. Advice will be appreciated.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @mbinday,

    Thank you for posting to let us know you're impacted by this issue. I merged your post with the ongoing discussion on the issue. The issue has already been reported to the proper channels for further investigation and resolution.

    https://community.quicken.com/discussion/comment/20479673#Comment_20479673

    Thank you!

    (CTP-12202)

    Quicken Kristina

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  • Janine C Hanson
    Janine C Hanson Member ✭✭

    Janine here… still having the problem. Must manually enter transactions. Getting annoying…

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    https://community.quicken.com/discussion/comment/20480328#Comment_20480328

    Thank you for joining this thread. I do understand how frustrating this issue is, we truly appreciate your continued patience and support.

    -Quicken Jasmine

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  • mbinday
    mbinday Quicken Windows 2017 Member ✭✭

    Thank you for mostly fixing the T. Rowe Price issue. Today my February transactions finally showed up.

    Mostly fixed because I had already reconciled. When I selected "match" Quicken changed the R(econcile) to C(leared). That's sloppy and shouldn't happen. Also inexplicably my US Treasury Money Fund comes in as a NY Tax Free Money Fund. I have to manually correct this. IDK why.

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