Biller Account is locked -Acme CU
Rich Burke
Member ✭✭✭
Continue to have issues with multiple accounts on Bills & Income dashboard. This one has been ongoing, I am getting a message stating Biller Account is Locked. It is not locked, transaction download works fine and I can log on to the website without issue
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Hello @Rich Burke
I went ahead and checked the internal status of this Online Biller and unfortunately, it shows a degraded status which is why it will fail to connect at this time. I've reported this internally, but we do not have an ETA on when this degraded status will be resolved.
We apologize for any inconvenience in the meantime! Thank you.
-Quicken Anja
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