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    • Account number changes, updated link, no errors but new transactions not downloading. Help!

    Quicken Mac Subscription Member ✭✭
    edited April 15 in Download, Add/Update Accounts (Mac)

    quicken classic for Mac V8.1.1

    Mac OS 15.3.2

    As title notes. I have an Ally saving account. I changed account numbers but want to keep the same account going.

    I delinked and re-linked with the new account numbers.

    I get absolutely no errors, but no transactions download.


    any suggestions?

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    Comments

    • Moderator mod

      Hello @RubyP,

      We appreciate you reaching out to tell us about this issue, and I apologize for the delay in receiving a response.

      Are you still experiencing this issue? When checking internally, I am not showing an online connection set up for AllyBank. Is the account currently disconnected?

      Check back and let us know! Thank you.

      -Quicken Anja
      Make sure to sign up for the email digest to see a round up of your top posts.

    • Moderator mod

      Hello again,

      We haven't heard back from you in a while. Do you still need assistance?

      Thank you!

      -Quicken Anja
      Make sure to sign up for the email digest to see a round up of your top posts.

    • Moderator mod

      Hello again,

      Due to the lack of response, I went ahead and closed this post.

      If you still require assistance, please feel free to start a new post.

      Thank you!

      -Quicken Anja
      Make sure to sign up for the email digest to see a round up of your top posts.

    This discussion has been closed.

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