Quicken sending too many emails about LifeHub

ifloat70 · March 9

For what it's worth, I join many other who protest the number of emails from Quicken about LifeHub. I want to opt out of promotions only not everything. Bad business practice.

Quicken Jasmine · March 9

Hello @ifloat70,

Unfortunately, receiving emails from Quicken is kind of an "all or nothing" deal where if you turn off the email notification settings, you will not receive any emails from Quicken aside from business communications regarding your account, transactions or inquiries.

Some of these business communications include:

Discontinuation information
Changes to your subscription
Product updates

See this article for more information:

https://www.quicken.com/support/internal-what-do-if-customer-wants-unsubscribe-quicken-marketing-email-notifications/

However, there was an issue a while back involving mass amounts of LifeHub emails being sent to users, the issue that you are experiencing may be related. I have sent this over to my team for more information.

Thanks!

RMJErdman · March 31

I second this complaint. I've got email addresses that aren't even related to quicken that I get them on. Stop spamming. Respect unsubscribes. Give us all a break.

Quicken Kristina · March 31

Hello @RMJErdman,

Thank you for letting us know that you're also getting unwanted emails. I forwarded your feedback to the proper channels.

Did you already unsubscribe using the link in this article?

https://www.quicken.com/support/internal-what-do-if-customer-wants-unsubscribe-quicken-marketing-email-notifications/

If not, then what unsubscribe method did you use?

I look forward to your reply!

Quicken sending too many emails about LifeHub

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