Anyone successful with connecting Treasury Direct as part of the OSU?

michael7572
michael7572 Member ✭✭✭
edited June 15 in Paying Bills, Online Billers & Reminders (Windows)

This just goes in a loop. Quicken says the account is available for OSU. I start the process and enter my ID and password. It apparently FINDS the account enough to email my one time passcode. They it looks like it's setting it up, but instead it fails. I can do this all day and the same thing happens.

I've read through some of the older threads but none of them are still active.

I'm on Windows 11 with the latest Quicken build.

Tagged:

Best Answer

Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @michael7572,

    We appreciate you bringing this to our attention!

    Upon reviewing your account, we’ve identified that you’re internally receiving an FDP-185 (CC-585) error. To address this, please review and follow the error-specific troubleshooting steps outlined in support article.

    Hope this helps!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • michael7572
    michael7572 Member ✭✭✭

    The article assumes I've logged in. I'm getting this error as I attempt to make this part of OSU.

  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓
    https://community.quicken.com/discussion/comment/20488728#Comment_20488728

    Thank you for following up!

    In that case, as advised at the bottom of the article, you will need to contact Quicken Support directly for further assistance and possible escalation if they see fit.

    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • michael7572
    michael7572 Member ✭✭✭

    Here is the response from Treasury Direct on linking my account to Quicken:

    Hello Michael,

    Thank you for your inquiry.

    TreasuryDirect accounts can't be linked to outside programs for security reasons.  

    For further assistance, please give us a call. A customer service representative will assist you.   

    Thank you, 

    Treasury Services 

    Toll Free: 844-284-2676 

    Hours: 8 AM to 6 PM EST (Mon-Fri) 

    It appears as if Quicken is out of the loop. When I first "asked" this question in Quicken the robo rep gave directions ON the Treasury Direct website that was to "enable" this feature. It doesn't exist at this time. Maybe it did, but not now.

    With their response, I believe Quicken needs to disable the "on line access" for Treasury Direct.

  • miklk
    miklk Quicken Windows Subscription SuperUser, Windows Beta Beta

    Treasury Direct has NEVER worked with QWin as far as I know. They don't allow it.

  • michael7572
    michael7572 Member ✭✭✭

    Right, except that in Quicken on my TreasuryDirect account it has the correct links to establish the connection. When attempting, it actually does connect, but never completes.

This discussion has been closed.

Categories