TIAA Accounts not updating in Quicken Deluxe

mb5!
mb5! Quicken Windows Subscription Member ✭✭
edited June 1 in Download, Add/Update Accounts (Windows)

TIAA is not updating any of my accounts in Quicken Deluxe. I am not getting any error message but the transaction which come through every other Saturday morning have not come through.

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @mb5!,

    Thanks for reaching out!

    Just to clarify, when was the last time transactions from TIAA successfully downloaded into Quicken? Have you noticed if any other accounts are having similar issues, or is it just TIAA? When you run a One Step Update, does the summary indicate that the update for TIAA was completed successfully, or is it missing entirely? Also, have there been any recent updates to Quicken or your computer system that might have coincided with this issue?

    Let me know!

    -Quicken Jasmine

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  • mb5!
    mb5! Quicken Windows Subscription Member ✭✭

    It appears the situation was fixed this morning. Most likely, it was a server error on the TIAA side.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭
    https://community.quicken.com/discussion/comment/20488669#Comment_20488669

    Fantastic! I am happy to hear that your accounts are up and running again.

    Please let me know if the issue returns.

    -Quicken Jasmine

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